Customer

Our all-encompassing Helmsman CARE Strategy converts suspects into prospects into customers, keeps those customers and keeps them buying


Acquisition

A solid customer acquisition strategy is essential for any business. Without it, you will struggle to grow your business in any kind of meaningful way


Retention

Fine-tune your best customer relationships in ways that are conducive to retaining more of your customers and seriously growing your revenues


Engagement

Engagement is all about building active relationships to maximise customer loyalty, engender advocacy and drive incremental repeat revenues throughout the customer lifecycle

Helmsman Digital Marketing-Compass

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What is a Customer Really Worth?

Every business owner knows that some customers are more valuable than others. But understanding the average value of a customer is a powerful metric you can use to boost revenue, reduce interactions with bad customers, and attract higher quality customers.

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What We Do

We deliver best practice strategic Digital Marketing advice & tactical implementation...


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    Finally, an SEO company that really took the time to get to know our business. We couldn’t be happier with the results.
    Mark S – Boston, Massachusetts, USA
  • 5
    Bringing together all our stakeholders, getting consensus on Digital Strategy and agreement on a Tactical 90 Plan was exceptional, exceeded only by Helmsman's ability to implement.
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    Reaching the US market from Asia is not an easy task - but our Helmsman partnership has enabled us to triple our North American revenues in less than a year.
    Jason M – Hong Kong
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    Your Digital Audit really helped us break through the barriers, some self-imposed, and reach new levels of customer acquisition and satisfaction.
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